Australia Post has partnered with AI security firm Alpha Level to apply machine learning to cyber threat detection across its national network, including systems used by licensed post offices and small businesses connected to the organisation.
According to the company, the partnership is intended to help its security team collect, process and analyse “billions of data points” to improve the speed and accuracy of identifying potential threats.
Australia Post Chief Information Security Officer Adam Cartwright said the postal service’s systems generate about four billion data points each month, including network traffic and security logs, which are assessed for signs of malicious activity.
“Machine learning helps by building models that understand what ‘good’ looks like in that data, allowing us to detect threats faster and more accurately,” Cartwright said. “This not only speeds up detection but strengthens our overall security in an increasingly complex digital environment.”
Alpha Level is co-founded by Dr Josh Neil, a former Microsoft Principal Data Scientist. Australia Post said Neil has a PhD from Los Alamos National Laboratories and specialises in machine learning, statistical mathematics and AI.
Neil said the partnership aims to apply machine learning at scale to improve cyber defence. “By embedding world-class machine learning into Australia Post’s security operations, we’re helping to elevate threat detection speed and precision,” he said.
Australia Post said the deployment will focus on using AI models to sift through large volumes of security alerts to reduce noise and isolate higher-confidence threats for analysts to review.
