Federal Government Goes All Digital By 2025

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The Australian Information Industry Association (AIIA) hosted a speech from the Federal Minister for Employment, Workforce, Skills, Small & Family Business, the Hon. Stuart Robert MP pledging that all government services will be online by 2025.

In his speech, the Minister announced both the updated whole of Government ICT Architecture and the Digital Government Strategy that will:

  • Drive Australia to be a top 3 digital government in the world by 2025
  • Ensure all government services to be available digitally by 2025 with a single-entry point for users

Importantly, the Minister said to execute on this vision, continued leadership and investment by government will be required to meet these targets.

AIIA General Manager of Policy and Advisory Simon Bush said: “Minister Robert’s speech was an important challenge and opportunity to government agencies to increase digital capability. To hear the Federal Government’s commitment to digitise their services by 2025 is incredibly pleasing. Australia’s aim to become one of the top 3 digital governments in the world by 2025 is achievable and will have significant benefits for all end-users. Digital technology can deliver benefits to both service delivery and cost reduction, it is a massive opportunity that our country needs to grasp.

“Over the past two years, as governments have increased their digital service delivery Australians have embraced technology’s benefits from Service Victoria to Service NSW. Australia already has the skills and knowhow and it is up to the Government to take advantage of this by working with local organisations to utilise our local knowledge and IP. By 2026, 1.1 million ICT sector jobs are expected to be created and all governments must work to ensure they support ICT skills at all levels of the economy.”

AIIA CEO Ron Gauci said: “The AIIA has been working on developing and presenting the best ways the Federal Government can work with industry to deliver the leading services for Australians. It was pleasing to hear Minister Robert outline the Government’s aim to become a leading digital government.”

“Recently, the Australian ICT sector has grown stronger to become Australia’s third largest economic sector. Australians have the skills but we need strong investment from the ICT industry to support the Government’s aim to become a leading digital government. We look forward to ongoing announcements from the Government to further invest in continued digital transformation and Australian ICT skills support.”

“The AIIA was very pleased to host a sold out in-person event in Canberra. Minister Robert was a great speaker and it was a brilliant opportunity for our members to attend. We look forward to delivering more events with insightful guests for our members in the new year,” Mr. Gauci concluded.

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