The Australian Signal Directorate’s Australian Cyber Security Centre (ACSC) is warning of scam emails and phone calls from cyber criminals claiming to work for either organisation.
The content of the scam emails and phone calls vary, but typically ask you to give personal information (such as passwords or bank details), money, or ask you to download software.
To make the scam emails appear legitimate, cyber criminals have been using the ASD’s ACSC logo and signature block.
The scam emails and phone calls also create a sense of urgency to try and pressure you into doing something quickly. Often, this will include threats that if you do not act now, something terrible will happen.
The ASD says it will never:
- Ask for your personal information, such as your passwords, bank details or answers to your security questions;
- Send you an email with a link to antivirus software or remote access applications such as AnyDesk or TeamViewer. If you click on a link sent by a cyber criminal, there is potential that malicious software could be downloaded and installed to your computer.
- Ask you to purchase gift cards or cryptocurrency. The ASD’s ACSC does not charge money for our services. If you receive a call from someone claiming to be us regarding money or requesting you move your money out of your bank account, assume you have been contacted by a cyber criminal.
- Tell you that your IP is being used to access illegal websites or facilitate illegal activities, such as child exploitation material or money laundering.
- Stop you from hanging up the phone.
The ASD says that it you receive a phone call from someone claiming to be from ASD’s ACSC and you’re not sure if it is legitimate, do not give out any of your personal information.
ASD’s ACSC is continually monitoring for ASD’s ACSC impersonation scams and is able to provide assistance and advice as required.
